Kathy’s professionalism and high level of customer service make her a pleasure to work with. Her genuine interest in helping her clients succeed in their on-line efforts is very apparent and sincere. The training that accompanied the website launch, along with Kathy’s knowledgeable and relaxed one on-one coaching on how to use WordPress and maximize our social media efforts, has proven very valuable. We have seen the number of hits on our website increase; and our volume of leads dramatically increase.
We are very impressed with the quality work that KCD Web Services has been able to do for us [IPMA-Canada]. The service delivery was superior and most of all, Kathleen understood our needs, designed a plan based on those requirements and delivered a superior product that we are very pleased with. We would recommend KCD Web Services to anyone who is looking for a firm that delivers on customer service and is patient and understanding with clients.
KCD Web Services came in like a knight in shining armor when I needed to re-do my website. Kathleen took over all the technical details, suggested a number of ways to improve my site and cleaned up my design. She was flexible and easy to work with, providing me with a detailed “crib sheet” for making ongoing changes (since I was on a budget and wanted to do my own web maintenance) and has since been incredibly responsive when I have questions or need help.
Robin Hardman Communications
Before KCD Web Services redesigned our website it was very uninspired. Since launching our new site, our website traffic has grown exponentially. I give full credit to KCD Web Services for all the great work they've done. On top of that Kathleen takes care of all our website maintenance and updating. We don't have to give it a second thought.
CLEAN AIR SOLUTIONS
I reached out to Kathy as I needed support getting my website complete and live! She helped kick start my 'a into g' .. She gave me a couple of hours of training and helped me understand my WordPress site better - thank you so much, Kathy! I am now live (SCARY!) and currently building a landing page as I go out to acquire new clients to work with.
COach & Strategist
When Kathleen created and designed my website for me, she really took the time to make it look and feel like mine. Not only did she understand the way I wanted it to feel, she added her own ideas to make it even better than I could ever have imagined. Her professional attitude and creative genius makes me look good!!
The Rising Phoenix
KCD Web Services designed a conference website for our organization. It was important that the website was accessible to all users and Kathleen understood and created a site that did that. For example, a person who is blind can use a screen reader to read everything on the website. Not every website is set up to do that. Kathleen was great to work with, very accommodating, understood what was needed in an event website and created a finished product that I was super pleased with! I hope to work with Kathleen again in the future!
During our training session, Kathleen used a hands-on approach to show us how to edit and maintain our website going forward. Even after our training was finished, she went above and beyond by continuing to work on fixing an issue on our site caused by an outdated plug-in. Her training style is very friendly, open, and professional, and her dedication to her clients is outstanding. We went into our training feeling a little intimidated by WordPress, and left feeling comfortable and confident - I would recommend KCD Web Services to any of my friends and colleagues.
Evaluator & Researcher